At ALL Heart Mobile Veterinary Services we strive to provide the best care to your pet and best customer service to you. With that in mind, we offer limited telemedicine consults to our established clients.
REQUIREMENTS for a Telemedicine Consult include the following:
- A completed telemedicine waiver dated for the day of the appointment.
- The consult must be with a doctor employed at AHMVS that your pet has seen in the last 6 months.
- Pictures, videos, and any previous records that support the reason for the consult must be sent to AHMVS to be placed in your pet’s medical record before the scheduled consult for doctor review.It is vital that you give as much information as you have. You never know what could be important.
- An appointment must be scheduled with the doctor on the case to reach out and discuss your pet’s case with you.
The doctor on the case will review the history you provide along with any other documentation you provide and decide if he/she can move forward with a telemedicine consult. Unfortunately, diagnosis and treatment with telemedicine is very limited in veterinary medicine. Please understand that a telemedicine consult does not equal the benefits of a good physical exam and therefore issues relevant to a proper diagnosis could be missed.
The doctor on the case has the exclusive right to determine if a telemedicine consult is appropriate for making a diagnosis or if your pet should be physically seen for an exam.
Telemedicine consults cannot be scheduled in place of regular lab work monitoring for prescription refills.